1. Define who needs the product
Describe the customer, their existing alternative and the task they would use the product to complete. Record the assumptions that need learning from an initial release.
From idea to first use
A product plan should help you decide what to build next and what to leave out.
Describe the customer, their existing alternative and the task they would use the product to complete. Record the assumptions that need learning from an initial release.
Select one complete task, its necessary roles and the minimum staff tools. Decide whether a prototype, pilot or paid first release is the next useful step.
Use synthetic accounts and records to try onboarding and the main task. Review wording and behavior before expanding the feature set.
Test permissions, account separation, invalid entries, pending work and relevant provider failures. If billing is included, test subscription and access changes without live charges or messages.
Agree on the initial audience, support owner, release checks and recovery plan. Review use and feedback against the original question before committing to the next phase.
Use the launch checklist to include accounts, support and operating responsibilities.